Frequent Questions

Autonomous Security Robots are automated machines that use computer vision, machine learning, and artificial intelligence algorithms to detect potential threats. They can be used in both indoor and outdoor environments to protect against intruders or other suspicious activity. Our Autonomous Security Robots have motion-sensing capabilities that allow them to detect movement from a distance. This helps to minimize false alarms and reduce the chances of potential intrusions or other threats from occurring in the first place.

Our Autonomous Security Robots are programmed with advanced algorithms that help them identify any patterns that could indicate a potential threat. They use a combination of technologies such as facial recognition, motion sensing, and audio detection to identify any possible threats in the area. Once identified, they can alert human personnel or take pre-programmed action such as activating alarms or calling the appropriate authorities.

Our Autonomous Security Robots are the perfect addition to any modern security system. By providing an extra layer of protection, they can help reduce the risk of potential intrusions or other threats to your business. With our advanced AI technologies and algorithms, you can rest easy knowing you have the best possible security for your business or home.

Our robots are designed to optimize multi-level perimeter coverage and integrate with other security systems, effectively manage battery consumption, and exchange data on any out-of-pattern activity, as well as any perimeter intrusions and trespassing.

Costs can vary depending on certain conditions. For the best possible rate, we’ll work with you to design a custom deployment plan tailored to your business. Drop Us a Line and a MetaDolce Technologies team member will respond shortly.

Made to work in teams of up to 30 robots as one in swarm mode. Robots memorize routes, interact with each other, Keep the necessary distance, and transmit and exchange information with each other. Add another robot to your team and the rest will train the new robot.

Developed for outdoor security, Argus is an all-weather, all-surface, smart security, turn-key solution, working day or night in any weather condition across a variety of terrains.

Absolutely. We offer a variety of warranty terms to cover our comprehensive set of subscription and purchase types. Drop Us a Line to learn more and a MetaDolce team member will respond shortly.

SERVI sets a new standard in service by relieving repetitive tasks like food running, drink delivering and table bussing. In doing so, your servers can set their focus on what really matters – exceptional service and elevated customer experiences.

With an intuitive Host Mode, SERVI is equipped to greet and seat your guests anytime.

We offer solutions for any size business. We currently have SERVI and SERVI Mini available.

SERVI offers automation solutions on a global scale. With presence across the US, Korea, and Japan, SERVI plays a huge role in the international hospitality community by automating repetitive tasks and enhancing service across:

• Restaurants
• Senior Living Communities
• Casinos
• Ghost Kitchens
• Hotels

Costs can vary depending on certain conditions. For the best possible rate, we’ll work with you to design a custom deployment plan tailored to your business. Drop Us a Line and a MetaDolce Technologies team member will respond shortly.

MetaDolce is all about automation with options. Whether you’re looking for a great rental rate or would rather own a product outright, we’ve got plans for any type of purchase. Drop Us a Line and a MetaDolce team member will respond shortly.

To set our customers up for success, we offer support services to get you started. These include:

• Installation & Mapping
• On/Off Site Technical Support
• Automatic Software Updates
• Daily Email Reporting
• 1-Year Warranty

Absolutely. We offer a variety of warranty terms to cover our comprehensive set of subscription and purchase types. Drop Us a Line to learn more and a MetaDolce team member will respond shortly.

The installation process depends on the size of the space and how many robots you’re deploying. Usually just a couple of hours, though the Bear Field Ops team will stick with you, spending several serving periods to make sure the workflow process is stable and your servers are 100% satisfied.

To provide mapping, analytics, and instant feedback, SERVI requires a high-speed internet connection. Not to worry – our field ops team will evaluate network quality during deployment and provide a standalone network if needed.

Maximum payload of each tray is the following:

• SERVI: top and middle trays are 22 lb(10kg) / tub 55 lb(25kg) / overall 66 lb(30kg)
• SERVI Mini: top tray is 22 lb(10kg) / tub 55 lb(25kg) / overall 66 lb(30kg)
• Rectangle tray accessory: 16.7 wide x 18.3 long (inches)

The battery is charged via wall charger and fits a standard 110 AC outlet.

SERVI's average battery life is between 8 and 12 hours, and takes 4 -5 hours to fully recharge. SERVI is also capable of quick charging for 1-2 hours during downtime for another 4-6 hours of operation! Actual operation duration of SERVI robots will depend on usage.

SERVI's speed (and about everything else) is user adjustable.

Yes, SERVI is spill-proof and water-resistant – it’s actually the only robot of its kind with certification from the NSF for sanitation because of this. With SERVI, spills are no big deal as you’ll have ample time to wipe it down while it’s running.

SERVI is actually the only robot of its kind that is certified by the NSF for local health and compliance codes.

Absolutely, but remember Bear Robotics is the only source for accessories we recommend with any of our products.

SERVI is approximately 41 inches tall and 17 inches wide.

Unfortunately, SERVI is not currently keen on the outdoors. When Bear Robotics makes updates for outdoor service, we will let you know!

While SERVI robots are all the same color, there are some great options for vinyl wraps, stickers, and decals that we can recommend for branding and customization.

SERVI sets a new standard in service by relieving repetitive tasks like food running, drink delivering and table bussing. In doing so, your servers can set their focus on what really matters – exceptional service and elevated customer experiences.

With an intuitive Host Mode, SERVI is equipped to greet and seat your guests anytime.

We offer solutions for any size business. We currently have SERVI and SERVI Mini available.

SERVI offers automation solutions on a global scale. With presence across the US, Korea, and Japan, SERVI plays a huge role in the international hospitality community by automating repetitive tasks and enhancing service across:

• Restaurants
• Senior Living Communities
• Casinos
• Ghost Kitchens
• Hotels

Costs can vary depending on certain conditions. For the best possible rate, we’ll work with you to design a custom deployment plan tailored to your business. Drop Us a Line and a MetaDolce Technologies team member will respond shortly.

MetaDolce is all about automation with options. Whether you’re looking for a great rental rate or would rather own a product outright, we’ve got plans for any type of purchase. Drop Us a Line and a MetaDolce team member will respond shortly.

To set our customers up for success, we offer support services to get you started. These include:

• Installation & Mapping
• On/Off Site Technical Support
• Automatic Software Updates
• Daily Email Reporting
• 1-Year Warranty

Absolutely. We offer a variety of warranty terms to cover our comprehensive set of subscription and purchase types. Drop Us a Line to learn more and a MetaDolce team member will respond shortly.

The installation process depends on the size of the space and how many robots you’re deploying. Usually just a couple of hours, though the Bear Field Ops team will stick with you, spending several serving periods to make sure the workflow process is stable and your servers are 100% satisfied.

To provide mapping, analytics, and instant feedback, SERVI requires a high-speed internet connection. Not to worry – our field ops team will evaluate network quality during deployment and provide a standalone network if needed.

Maximum payload of each tray is the following:

• SERVI: top and middle trays are 22 lb(10kg) / tub 55 lb(25kg) / overall 66 lb(30kg)
• SERVI Mini: top tray is 22 lb(10kg) / tub 55 lb(25kg) / overall 66 lb(30kg)
• Rectangle tray accessory: 16.7 wide x 18.3 long (inches)

The battery is charged via wall charger and fits a standard 110 AC outlet.

SERVI's average battery life is between 8 and 12 hours, and takes 4 -5 hours to fully recharge. SERVI is also capable of quick charging for 1-2 hours during downtime for another 4-6 hours of operation! Actual operation duration of SERVI robots will depend on usage.

SERVI's speed (and about everything else) is user adjustable.

Yes, SERVI is spill-proof and water-resistant – it’s actually the only robot of its kind with certification from the NSF for sanitation because of this. With SERVI, spills are no big deal as you’ll have ample time to wipe it down while it’s running.

SERVI is actually the only robot of its kind that is certified by the NSF for local health and compliance codes.

Absolutely, but remember Bear Robotics is the only source for accessories we recommend with any of our products.

SERVI is approximately 41 inches tall and 17 inches wide.

Unfortunately, SERVI is not currently keen on the outdoors. When Bear Robotics makes updates for outdoor service, we will let you know!

While SERVI robots are all the same color, there are some great options for vinyl wraps, stickers, and decals that we can recommend for branding and customization.

DUST-E MX cleans at a rate of 21,958 sqft/hr. DUST-E MX will continually clean its environment until it's finished, or until the water tank needs to be changed. Once the tank is replenished, it will continue its cleaning task from where it left off.

DUST-E MX utilizes several sensors, including lidar, 3D depth camera, ultrasonic radar, and an electric bumper to safely and efficiently avoid obstacles.

We've conveniently designed a water emptying system for easy water flushing. Simply use the hose on the side of DUST-E MX to drain the dirty water, then fill the top compartment with fresh water and cleaning solution. It's that simple!

DUST-E MX measures in at 44 inches long, 22 inches wide, and 45 inches tall. This size allows DUST-E MX to easily pass through doorways, while also having a large enough water tank to clean efficiently.

DUST-E MX uses a dual tank system to scrub floors. The clean water tank has a capacity of 17 gallons, while the dirty water tank has a cleaning capacity of 13 gallons.

Most definitely! In addition to the alternative scrubbing pad options that we offer for various floor types, we also offer a module that sits on top and sprays disinfecting spray into the air during operation.

Matradee Plus uses a combination of sensors, such as lidar and 3D cameras, along with programming and algorithms to detect and avoid people and objects in its environment. This allows it to navigate safely and efficiently while performing food delivery tasks.

Matradee Plus is programmed with a virtual map of its operating environment. This map allows Matradee Plus to plan routes and accurately stop at designated locations for delivery or busing.

Matradee Plus is equipped with trays that measure 16.9" by 15.7", providing plenty of room to securely hold and transport food items during delivery tasks. The size of the trays is carefully designed to be both practical and efficient, allowing Matradee Plus to navigate smoothly and effectively while carrying a variety of items.

Matradee Plus is operated by using its touchscreen display. The interface is designed to be user-friendly and intuitive, allowing for easy operation of the robot.

Our robots are productive and cost-effective assistants to human staff, not replacements. Robots handle time consuming, repetitive tasks, allowing human workers to focus more on critical tasks like attending to customers. We're helping to create a world where humans and robots work together collaboratively.

MEDBOT implements advanced chain of custody technology, requiring authenticated personnel to input their unique IDs at each step of the delivery process. This ensures a secure and accountable process from loading to delivery.

Yes, MEDBOT is designed for continuous 24/7 operation, ensuring that healthcare supplies reach patients and staff whenever needed, day or night.

MEDBOT utilizes dependable elevator-enabled technology for smooth and efficient navigation, ensuring deliveries without disruptions. Additionally, it is equipped with precise sensors and obstacle detection technology for safe and efficient navigation through facilities.

MEDBOT's versatile four-compartment design allows it to carry a variety of healthcare supplies, meeting diverse delivery requirements with ease. From pharmacy deliveries to in-patient units to discharge medications, Medbot is tailored to optimize healthcare facility operations.

By automating deliveries and reducing reliance on pharmacy staff, MEDBOT significantly lowers operating costs for healthcare facilities. This optimization in operations allows for budget allocation to other critical needs within the facility.

SERVI sets a new standard in service by relieving repetitive tasks like food running, drink delivering and table bussing. In doing so, your servers can set their focus on what really matters – exceptional service and elevated customer experiences.

With an intuitive Host Mode, SERVI is equipped to greet and seat your guests anytime.

We offer solutions for any size business. We currently have SERVI and SERVI Mini available.

SERVI offers automation solutions on a global scale. With presence across the US, Korea, and Japan, SERVI plays a huge role in the international hospitality community by automating repetitive tasks and enhancing service across:

• Restaurants
• Senior Living Communities
• Casinos
• Ghost Kitchens
• Hotels

Costs can vary depending on certain conditions. For the best possible rate, we’ll work with you to design a custom deployment plan tailored to your business. Drop Us a Line and a MetaDolce Technologies team member will respond shortly.

MetaDolce is all about automation with options. Whether you’re looking for a great rental rate or would rather own a product outright, we’ve got plans for any type of purchase. Drop Us a Line and a MetaDolce team member will respond shortly.

To set our customers up for success, we offer support services to get you started. These include:

• Installation & Mapping
• On/Off Site Technical Support
• Automatic Software Updates
• Daily Email Reporting
• 1-Year Warranty

Absolutely. We offer a variety of warranty terms to cover our comprehensive set of subscription and purchase types. Drop Us a Line to learn more and a MetaDolce team member will respond shortly.

The installation process depends on the size of the space and how many robots you’re deploying. Usually just a couple of hours, though the Bear Field Ops team will stick with you, spending several serving periods to make sure the workflow process is stable and your servers are 100% satisfied.

To provide mapping, analytics, and instant feedback, SERVI requires a high-speed internet connection. Not to worry – our field ops team will evaluate network quality during deployment and provide a standalone network if needed.

Maximum payload of each tray is the following:

• SERVI: top and middle trays are 22 lb(10kg) / tub 55 lb(25kg) / overall 66 lb(30kg)
• SERVI Mini: top tray is 22 lb(10kg) / tub 55 lb(25kg) / overall 66 lb(30kg)
• Rectangle tray accessory: 16.7 wide x 18.3 long (inches)

The battery is charged via wall charger and fits a standard 110 AC outlet.

SERVI's average battery life is between 8 and 12 hours, and takes 4 -5 hours to fully recharge. SERVI is also capable of quick charging for 1-2 hours during downtime for another 4-6 hours of operation! Actual operation duration of SERVI robots will depend on usage.

SERVI's speed (and about everything else) is user adjustable.

Yes, SERVI is spill-proof and water-resistant – it’s actually the only robot of its kind with certification from the NSF for sanitation because of this. With SERVI, spills are no big deal as you’ll have ample time to wipe it down while it’s running.

SERVI is actually the only robot of its kind that is certified by the NSF for local health and compliance codes.

Absolutely, but remember Bear Robotics is the only source for accessories we recommend with any of our products.

SERVI is approximately 41 inches tall and 17 inches wide.

Unfortunately, SERVI is not currently keen on the outdoors. When Bear Robotics makes updates for outdoor service, we will let you know!

While SERVI robots are all the same color, there are some great options for vinyl wraps, stickers, and decals that we can recommend for branding and customization.

SERVI PLUS sets a new standard in service by relieving repetitive tasks like food running, drink delivering and table bussing. In doing so, your servers can set their focus on what really matters – exceptional service and elevated customer experiences.

With an intuitive Host Mode, SERVI PLUS is equipped to greet and seat your guests anytime.

We offer solutions for any size business. We currently have SERVI PLUS and SERVI available.

SERVI PLUS offers automation solutions on a global scale. With presence across the US, Korea, and Japan, SERVI plays a huge role in the international hospitality community by automating repetitive tasks and enhancing service across:

• Restaurants
• Senior Living Communities
• Casinos
• Ghost Kitchens
• Hotels

Costs can vary depending on certain conditions. For the best possible rate, we’ll work with you to design a custom deployment plan tailored to your business. Drop Us a Line and a MetaDolce Technologies team member will respond shortly.

MetaDolce is all about automation with options. Whether you’re looking for a great rental rate or would rather own a product outright, we’ve got plans for any type of purchase. Drop Us a Line and a MetaDolce team member will respond shortly.

To set our customers up for success, we offer support services to get you started. These include:

• Installation & Mapping
• On/Off Site Technical Support
• Automatic Software Updates
• Daily Email Reporting
• 1-Year Warranty

Absolutely. We offer a variety of warranty terms to cover our comprehensive set of subscription and purchase types. Drop Us a Line to learn more and a MetaDolce team member will respond shortly.

The installation process depends on the size of the space and how many robots you’re deploying. Usually just a couple of hours, though the Bear Field Ops team will stick with you, spending several serving periods to make sure the workflow process is stable and your servers are 100% satisfied.

To provide mapping, analytics, and instant feedback, SERVI requires a high-speed internet connection. Not to worry – our field ops team will evaluate network quality during deployment and provide a standalone network if needed.

Maximum payload of each tray is the following:

• SERVI PLUS: 2-4 Trays each capacity of 22 lbs.(10kg)for an overall total of 88 lbs. (40kg)

The battery is charged via wall charger which fits a standard 110 AC outlet.

SERVI PLUS's average battery life is between 8 and 12 hours, and takes 4 -5 hours to fully recharge. SERVI PLUS is also capable of quick charging for 1-2 hours during downtime for another 4-6 hours of operation! Actual operation duration of SERVI robots will depend on usage.

SERVI PLUS's speed (and about everything else) is user adjustable.

Yes, SERVI PLUS is spill-proof and water-resistant – it’s actually the only robot of its kind with certification from the NSF for sanitation because of this. With SERVI PLUS, spills are no big deal as you’ll have ample time to wipe it down while it’s running.

SERVI PLUS is actually one of the only robots of its kind that is certified by the NSF for local health and compliance codes.

Absolutely, but remember Bear Robotics is the only source for accessories we recommend with any of our products.

SERVI PLUS's dimensions are 21"(D) x 23"(W) x 48"(H).

Unfortunately, SERVI PLUS is not currently keen on the outdoors. When Bear Robotics makes updates for outdoor service, we will let you know!

While SERVI PLUS robots are all the same color, there are some great options for vinyl wraps, stickers, and decals that we can recommend for branding and customization.

Yes, Skylark is extremely safe. Skylark comes equipped with LiDAR, 3D cameras, and ultrasonic sensors that help it navigate through even the most chaotic environments.

Yes, Skylark will have other modules that it can swap out in the future! We are currently developing several. If you have a use case that needs a specific module, reach out to us! We develop custom solutions for our robots quite often.

Yes, Skylark is simple to maintain and repair! We train your staff on how to easily and quickly maintain Skylark during the installation process.

Yes, Skylark comes with technical support! If any technical issues occur during operation, a friendly Richtech Robotics tech support specialist will assist you remotely.

Absolutely not! Titan is designed to work alongside your employees, not replace them. It will free up their valuable time spent fetching items, allowing them to focus on more complex tasks. This will ultimately lead to a more efficient and productive team.

Don't worry, Titan is easy to implement! The Richtech Robotics team will handle the one-day setup, and the user interface is intuitive, requiring minimal training for your staff. We even offer ongoing support to ensure smooth operation.

Titan is built for reliability and includes a service package. Additionally, it has advanced safety features like obstacle avoidance and LiDAR technology. This ensures safe navigation in your shop environment, minimizing downtime and maintaining a safe workspace.

Titan is designed to seamlessly integrate with your existing workflow. It can navigate around employees and objects, adapting to your business’s layout. We will work with you to ensure a smooth transition and maximize Titan's efficiency within your current system.